Last updated 8 October 2026

Grievance Officer

Who to write to about your data, the content on Advocate OS or the service, and how quickly we answer.

Some of the operator’s details are not set yet and are shown in [brackets]. The platform admin sets them in Settings › Legal.

01Grievance Officer

Appointed under the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 and its rules.

Name
[Name of the Grievance Officer: to be set by the platform admin]
Designation
Grievance Officer
Email
[Grievance email: to be set by the platform admin]
Phone
[Grievance phone: to be set by the platform admin]
Address
[Registered address: to be set by the platform admin]

02How to complain

  • Write by email with your name, the email of your account (if any), what happened, and what you want us to do.
  • If it is about data a law firm holds about you as its client, say which firm. We will pass it to the firm, which is responsible for that data, and help it answer.

03Timelines

  • We acknowledge a complaint within 24 hours.
  • We resolve it within 15 days, and tell you what we did.
  • A request to take down unlawful content is acted on as fast as the law requires.

04If you are not satisfied

After using this process, you may complain to the Data Protection Board of India about how your personal data was handled, as the DPDP Act, 2023 allows.

05The operator

Operator
HelioSync Technologies
CIN / registration
[CIN / registration number: to be set by the platform admin]
Registered address
[Registered address: to be set by the platform admin]
Email
[Contact email: to be set by the platform admin]

This text is provided for information and should be read with the law it cites.