In force · As amended up to 2026-08
28. Factors to be taken into account by adjudicating officer .—While adjudicating the quantum of penalty under section 26, the adjudicating officer shall have due regard to the following factors, namely:—
(a) the amount of disproportionate gain or unfair advantage, wherever quantifiable, made as a result of the default;
(b) the repetitive nature of the default.
2 [(c) the loss caused to a consumer and amount of compensation thereof.]
Source: India Code